Case Study
Aviation service provider soars to success with a smooth Windows rollout
Background
Orchestrating a seamless application rollout
A leading aviation services provider faced a pivotal moment: the need to deploy a large-scale Windows 10 rollout across their organisation. With 370 critical applications forming the backbone of daily operations, the stakes were high. Any misstep could risk operational continuity, inflate costs, or compromise quality.
The organisation’s top priority was a smooth, timely rollout that preserved the integrity and reliability of every application in its suite.
Challenges
Navigating complexity and minimising risk
Recognising the complexity and the potential pitfalls of such a vast project, the organisation turned to Algiz Technology. Known for our expertise in structured project management and application deployment, we were tasked with designing and delivering a robust solution that would ensure success from planning through to completion.
The sheer scale of the deployment posed significant challenges. Traditional packaging methods were inadequate, as they struggled to handle the volume and variety of applications. The risk of delays, escalating costs, and quality issues loomed large. Key challenges included:
- Volume and diversity: Managing 370 unique applications, each with distinct requirements and dependencies.
- Quality assurance: Ensuring every application remained stable and secure throughout the process.
- Documentation and traceability: Creating clear, comprehensive records to guarantee repeatability and accountability.
- Resource management: Coordinating a small, specialised team while maintaining rigorous standards.
Without a new approach, the organisation faced the real possibility of missed deadlines, increased costs, and operational disruption.
Solution
A structured, transparent deployment framework
Algiz Technology responded with a carefully structured and phased solution, blending technical expertise with meticulous planning and execution.
Their approach included:
1. Application segmentation and prioritisation
Our team began by categorising applications based on urgency and complexity. Critical applications, those essential to core services, were prioritised for immediate packaging and deployment. Less urgent or more complex applications were scheduled for later stages, allowing for thorough documentation and additional testing.
2. Standardised packaging and documentation
A comprehensive packaging package was developed for each application. This included detailed installation instructions, configuration guidelines, and diagnostic tools, all of which were meticulously documented. The goal was to create a repeatable, predictable process that minimised errors and supported future deployments.
3. Tiered deployment and traceability
Deployment was organised in logical stages: Preparation, Installation, Testing, and Finalisation. Each phase was documented and tracked using a robust traceability system. This system provided real-time visibility of every application’s status, enabling the team to identify and resolve issues proactively.
4. Centralised asset and version management
All assets, documentation, configuration files, and sample data were stored in a secure, cloud-based repository. Version control was rigorously enforced, ensuring all changes were logged and previous versions could be restored if needed.
5. Rigorous testing and client collaboration
Testing combined automated and manual methods, guided by a detailed test plan outlining procedures and acceptance criteria. Regular feedback from the client ensured the deployment remained aligned with their evolving needs and expectations.
Results
On-time delivery and lasting operational benefits
The outcome was a resounding success. Algiz Technology delivered the full suite of 370 applications on time and within budget, meeting all quality and performance targets.
Key results included:
- Efficiency and reliability: The structured approach reduced deployment time, minimised errors, and ensured a smooth transition with no disruption to critical services.
- Transparency and accountability: Comprehensive documentation and traceability provided a clear audit trail, supporting future audits and compliance requirements.
- Repeatable best practice: The robust framework established during this project is now a template for future deployments, fostering a culture of quality and continuous improvement within the IT team.
- Client confidence: The proactive, collaborative approach built strong trust between us and the client, with the latter expressing high confidence in the stability and reliability of their new environment.
Algiz Technology’s disciplined and transparent methodology transformed a complex, high-risk deployment into a model of operational excellence. Our work not only ensured the immediate success of the Windows rollout but also left the organisation with a resilient, adaptable framework for future technology initiatives.
